How to use the OPUS Reload feature

Enable the Internet connection on your phone so the Chrono app can read the contents of your OPUS or occasional smart card.

Activate the Near-field Communication (NFC) link on your phone, if you haven’t already done so.

Helpful tip: NFC is activated by default on iOS phones.

To read your OPUS card, your phone must be able to connect via NFC (you activate this connection in your settings).

Press the icon in the top-right corner of the home screen. You can also access the feature through the main menu of the application.

Open the main menu from the top-left corner of the screen and press “Read/reload your OPUS card”.

Read the instructions on how to add transit fares, then press “Start”. You can choose not to see this message in the future.

Begin the process by pressing the “Start reading” button.

Helpful tip: Press your OPUS card against the upper back of your smart phone. Move your card slowly over the back of the phone until you feel a vibration. Then, stop moving the card so the phone can begin reading the card.

Consult information on your fares and your OPUS card. Select “Buy transit fares” to make a purchase (only possible with OPUS cards).

Select the zone(s) that you will cross as you travel. Make sure your OPUS card allows you to purchase fares for the zone(s) you have selected.

Click on the (i) button to the right of a fare zone to see which municipalities are located in that zone.

Choose your transit fare category (All modes, Bus, etc.).

Helpful tip: This step does not apply if you have selected zone A. The proposed categories vary according to the zones selected.

Select the desired fare and press “Next” to move to the purchasing step.

Helpful tip: The available transit fares vary according to the type of OPUS card used (standard or dedicated), the zone(s) selected, and the tickets already on your OPUS card.

Check your order summary before you proceed with payment. You can then confirm your order, cancel your order or restart your selection.

Please read and accept the terms and conditions of sale before proceeding with your payment.

Select your preferred method of payment. Payments can be made by credit card (Mastercard or Visa), Apple Pay or Google Pay. Next, press “Pay”.

Helpful tip: When you make your first purchase, save your credit card number in the app so you can pay for fares and reload your card faster in the future.

Complete the purchase information form of our partner Monéris (this step is required when you pay with a new card). When the form is complete, press “Pay”.

Helpful tip: Your sales receipt will be sent to the e-mail address you entered in the purchase form.

A confirmation of the transaction will appear. A copy of your sales receipt will be sent to the e-mail address you indicated earlier. Click on “Next step” to reload the OPUS card with the new transit fares.

Add your transit fares to your OPUS card.

Helpful tip: You must reload your new fares onto the same OPUS card as the one that was read initially.

Find your NFC reader’s touchpoint again. You’ll feel a vibration. Your purchased fares will start to load. Be sure not to move your card again until the reload is confirmed.

Helpful tip: You have 30 minutes to reload your card with the purchased fares, after which the purchase will be cancelled.

You’ll see a message confirming that your fares have been loaded onto the card. It is also a good idea to read the OPUS card again and reassure yourself that the fares are there. Your new fares should now be displayed in Chrono.

Helpful tip: If you have any technical problems when purchasing or reloading your transit fares, please contact Customer Service.